Privacy Policy
Company: Tripcat Pvt. Ltd.
Website: www.tripcat.it
Website: www.tripcat.it
Tripcat Pvt. Ltd. (“Tripcat”, “we”, “us”, or “our”) is committed to safeguarding your personal information and protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our services, including:
● Website browsing & bookings
● WhatsApp and phone communications
● Social media interactions
● On-trip registrations and safety processes
● WhatsApp and phone communications
● Social media interactions
● On-trip registrations and safety processes
By using our services, you consent to the terms outlined in this policy.
Information We Collect
We may collect the following types of information from you:
Personal Details:
● Full name
● Age / Date of birth
● Gender
● Contact number
● Email address
● Emergency contact details
● Full name
● Age / Date of birth
● Gender
● Contact number
● Email address
● Emergency contact details
Booking Information:
● Destination and trip selected
● Travel preferences
● Payment details (processed securely via payment gateway partners)
● Travel preferences
● Payment details (processed securely via payment gateway partners)
Identification (If Required for Travel)
● Government ID (Aadhaar / PAN / Passport)
● Relevant permits or travel-related documents
● Relevant permits or travel-related documents
Usage & Device Data
● IP address
● Device type
● Browser & pages visited
● Cookies and tracking data
● Device type
● Browser & pages visited
● Cookies and tracking data
Media
● Photos or videos captured during trips
(used for community sharing, Social media & promotional content )
(used for community sharing, Social media & promotional content )
How We Use Your Information
Your data enables us to deliver safe and seamless travel experiences:
● To confirm bookings & provide trip details
● To offer customer support and real-time updates
● To enhance safety and verify identity during trips
● For feedback, reviews, and personalised trip suggestions
● For internal analytics to enhance our services
● For promotional messaging (only with your consent)
● To offer customer support and real-time updates
● To enhance safety and verify identity during trips
● For feedback, reviews, and personalised trip suggestions
● For internal analytics to enhance our services
● For promotional messaging (only with your consent)
We do not sell or misuse your personal information.
Legal Basis for Data Use
We process your information under:
● Contractual necessity (to provide booked services)
● Legitimate business interest (service improvement & safety)
● Consent (marketing & photos)
● Legal compliance (government or regulatory requirements)
● Legitimate business interest (service improvement & safety)
● Consent (marketing & photos)
● Legal compliance (government or regulatory requirements)
Sharing of Information
We may share information only with:
● Trusted operational partners (hotels, transport providers)
● Payment gateway providers
● Government and safety agencies, when legally required
● Payment gateway providers
● Government and safety agencies, when legally required
We ensure your data is protected and used only for the intended purpose.
Data Security
We use industry-standard security measures to protect your data from:
● Unauthorised access
● Misuse
● Loss or alteration
● Misuse
● Loss or alteration
However, no online system can guarantee 100% security. We continuously improve our systems to keep your data safe.
Data Retention
We retain personal information only for:
● The duration necessary to complete travel services
● Legal, tax, and safety obligations
● Legal, tax, and safety obligations
After that, data is securely deleted or anonymised.
Cookies & Tracking
We use cookies and tracking tools to:
● Improve website performance
● Personalise content
● Analyse usage trends
● Personalise content
● Analyse usage trends
Your Rights
You have the right to:
● Request access to your stored data
● Correct inaccurate information
● Request deletion of non-essential information
● Correct inaccurate information
● Request deletion of non-essential information
For any requests, contact: hello@tripcat.it
Third-Party Links
Our website may contain external links.
Tripcat is not responsible for the privacy practices of third-party websites.
Tripcat is not responsible for the privacy practices of third-party websites.
We recommend reviewing their policies before sharing personal data.
🔟 Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 18 without parental/guardian consent.
Marketing Communications
By booking or contacting us, you may receive:
● WhatsApp alerts
● Email trip details
● Offers and promotional updates
● Email trip details
● Offers and promotional updates
You can unsubscribe anytime by messaging *STOP* on WhatsApp or email.
Policy Updates
We may update this policy occasionally to reflect:
● Legal requirements
● Service enhancements
● Service enhancements
Updated versions will be posted on this page with revised dates.
Contact Us
For any privacy concerns or data-related requests:
📧 hello@tripcat.it
📞 +91 80730 32548
🏢 Tripcat Pvt. Ltd., Vijaya Bank Layout,
Gangaparameshwari Nagar, Bengaluru, Karnataka — 560076
Your trust matters.
By continuing to use Tripcat’s services, you agree to the practices described in this Privacy Policy.