Refund & Cancellation Policy
At Tripcat, we are committed to delivering seamless and memorable travel experiences. To ensure fair and efficient operations for every traveller, this policy applies to all bookings.
General Cancellation Terms
Each travel package may carry its own specific cancellation conditions. Please review the package details carefully before confirming your booking.
Tripcat strictly adheres to the cancellation policy mentioned for the respective trip. Regardless of the reason, all cancellations will follow the policy stated.
This ensures:
● Fairness to all travellers
● Smooth planning with hotels & transport partners
● Best overall experience and price for everyone
● Smooth planning with hotels & transport partners
● Best overall experience and price for everyone
One-Day Trip Cancellation Policy
For One-Day Trips, the policy is strict due to fast execution and pre-booking arrangements.
📌 No refund, no rescheduling, and no adjustments on cancellation
📌 Applies to any cancellation timeframe - even 7 days prior
📌 100% cancellation charges apply in all cases
📌 Applies to any cancellation timeframe - even 7 days prior
📌 100% cancellation charges apply in all cases
Multi-Day Trip Cancellation by Traveller
Time of Cancellation & Refund Policy
Time of Cancellation & Refund Policy
Within 48 hours of departure
❌ No refund & no rescheduling
Before 48 hours of departure
✔ 50% amount refunded or adjusted
Note: For festival trips, long weekends & special events - stricter rules may apply as mentioned in the itinerary page.
Cancellation by Tripcat
To operate smoothly, a minimum of 10 confirmed travellers is required for group trips.
If Tripcat cancels well in advance due to:
● Low bookings
● Severe weather
● Government restrictions
● Operational / safety concerns
To operate smoothly, a minimum of 10 confirmed travellers is required for group trips.
If Tripcat cancels well in advance due to:
● Low bookings
● Severe weather
● Government restrictions
● Operational / safety concerns
Then:
✔ 100% full refund immediately
✔ Option to reschedule or shift to another trip
✔ 100% full refund immediately
✔ Option to reschedule or shift to another trip
Tripcat is not liable for additional personal arrangements like transportation to pickup points or pre-/post-stays.
Refund Processing Time
Where applicable,
● Refunds will be processed within 48 hours, OR
● Adjusted in the next booking as per traveller’s preference
Where applicable,
● Refunds will be processed within 48 hours, OR
● Adjusted in the next booking as per traveller’s preference
● Refunds will be credited to the same payment method used during booking unless otherwise communicated.
Cancellation Request Procedure
To process cancellations smoothly:
✔ Accepted only via Text / WhatsApp message
✔ Must be sent from the registered mobile number used while booking
✔ Accepted only via Text / WhatsApp message
✔ Must be sent from the registered mobile number used while booking
This helps us verify requests and prevent fraudulent claims.
No-Show Policy
If a traveller fails to:
Reach the pickup point on time
Not Join the trip without notice
Reach the pickup point on time
Not Join the trip without notice
Then:
❌ No refund / No reschedule / No transfer allowed
❌ No refund / No reschedule / No transfer allowed
Delays caused by personal reasons or separate transport arrangements are not Tripcat’s responsibility.
Last-Minute Changes
Changes in traveller details or pickup points are subject to availability and may incur additional charges.
Important Agreement
By booking with Tripcat, you acknowledge and agree to abide by this Refund & Cancellation Policy. Please ensure all details are reviewed and understood before confirming your trip.